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Flexipass

  • Company

    Flexipass
  • Products

    Mobile Key Solutions
  • Category

    Safey & Security, Guest Experience, Operations
  • Overview

    "We built Flexipass around one idea: simplifying room access for guests. Hotels shouldn't need heavy hardware or a complicated rollout to offer keyless entry. 

    Flexipass made digital keys simple for hotels to deploy and effortless for guests to use, straight from the phone they already carry."

    Patrick Lomsdalen, Founder & CEO, Flexipass

flexipass logo with slogan "intelligent digital keys"

Mobile Keys for Digital Hotel Room Access

Digital Keys that work with the locks you already have

 

Flexipass is a digital access platform that turns a hotel's existing door locks into a mobile-ready system, without replacing any hardware.

 

Flexipass offers three digital key formats: 

 

  1. Mobile Keys - Key lives in the Flexipass or a white-labeled hotel app.
  2. WebKeys - No download needed; the guest opens a secure link sent by SMS, WhatsApp, or email, and unlocks the door from their mobile browser, reducing the single biggest point of drop-off in digital key adoption - app download.
  3. Wallet Keys - sit directly in Apple or Google Wallet. 

 

Flexipass works on your hotel's current door lock infrastructure: 

 

Flexipass integrates with over 100 providers, including PMS, guest-experience, and door lock providers through an API and SDK.

 

FAQs:

 

What happens if wi-fi goes down?

Flexipass key formats work offline, and access credentials are stored locally on devices, so the doors open anywhere even if the property's Wi-Fi doesn't reach.

 

Will it work at my property?

Flexipass offers a free compatibility check on a property's existing lock and PMS combination before any commitment. 

 

Do the mobile keys expire?

Keys expire at checkout with no key collection required, with access restricted to authorized rooms and areas only.

 

What happens if the guest changes rooms?

Room moves are handled automatically, and every key issuance and door event is logged.

 

Does Flexipass do anything else? 

Alongside guest room access, Flexipass supports Online Check-In, Upselling, Guest Messaging, Payments, and Post-Stay Surveys, with digital keys acting as the entry point to the wider guest journey. 

 

Click "GET DEMO" to learn more.

flexipass mobile app image
image showing the partners flexipass integrates with