Hotel Technology Solutions. Simplified.
Navigating the Online Review Landscape A hotel’s online reviews wield significant influence over their businesses. Responding promptly to both positive and negative reviews is paramount. Positive feedback deserves acknowledgment, fostering a sense of appreciation and loyalty among satisfied customers. On the flip side, addressing negative reviews promptly demonstrates a commitment to customer satisfaction and can […]
The AI Advantage for Real-time Guest Satisfaction Seamless experiences and personalized service define the hospitality industry, and the integration of Artificial Intelligence (AI) emerges as a game-changer. Now is the opportune moment for hotels to harness the power of AI, revolutionizing guest interactions and elevating every stage of their journey – from pre-arrival anticipation to […]
Enhancing Hotel Security: ID Scanning in Guest Check-In Ensuring the safety and security of guests and staff is a top priority for hoteliers. With the rise of technological advancements, hotels are increasingly turning to innovative solutions to enhance their security measures. One such tool gaining prominence is ID scanning, a method that not only expedites […]
Navigating ADA Compliance: A Must for Hotels Ensuring your hotel’s online presence is accessible to all is not just a legal requirement but a commitment to inclusivity. ADA compliance for hotel websites isn’t just about avoiding penalties; it’s about welcoming every guest. From alt text on images to clear navigation, a compliant website guarantees an […]
Ensuring Safety in Hospitality: Panic Buttons for Hotel Staff The safety and well-being of staff should always be the employer’s top priority. Recognizing the unique challenges faced by employees in the hotel industry, an increasing number of regions and hotel brands are acknowledging the importance of implementing staff panic buttons. This blog explores why panic […]
The choice between global chains and smaller independent brands has become increasingly significant. This blog delves into the compelling advantages of choosing to franchise with smaller brands, shedding light on the flexibility, cost-effectiveness, personalized support, local appeal, and agility in decision-making at these brands. 1. Flexibility Beyond Conformity: Smaller brands epitomize flexibility in operations, allowing […]
Revolutionize your Hotel Shuttle Services Guest satisfaction hinges on seamless experiences at every touchpoint, which today even includes your transportation services. Enter shuttle management solutions like TrackMyShuttle—a groundbreaking solution that transcends traditional shuttle management by offering real-time tracking, on-demand bookings akin to popular ride-sharing apps, and comprehensive fleet management analytics. Let’s delve into how shuttle […]
The Power of Digital Tipping in Hotels Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an […]
A Glimpse into the Current State of Hotels The hotel industry is shaped by a diverse set of factors ranging from technological advancements to global events. What are some factors that are driving the current state of hotels? The Impact of Global Events The ongoing global pandemic has prompted a paradigm shift in how hotels […]
Is it Time for an Internal Evaluation of your Hotel Operations? When was the last time you reviewed your internal operational workflows for flaws and weaknesses? Continuous improvement is essential for staying competitive and meeting ever-evolving market expectations. One of the most effective tools for driving this improvement is a self-driven internal evaluation—a systematic review […]
