Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an unparalleled avenue for hotel staff to augment […]

Every element of a hotel’s operation contributes to its success or downfall. While comfortable rooms, local or in-property dining options, and great locations play an undeniable role, there’s a silent yet powerful force at the heart of guest experiences: the hotel staff. When staff members are unhappy or overworked, it sends shockwaves throughout the establishment, […]

In the hospitality industry, a brand’s preferred vendors hold significance for both the vendors and the hoteliers. Especially within renowned brands like Marriott, Hilton, and IHG. Preferred vendor status is a coveted label that suppliers strive to achieve. It signifies they are a trusted and endorsed partner with these hotel chains. But how should hoteliers […]