Hotel Technology Solutions. Simplified.
A hotel’s online reviews wield significant influence over their businesses. Responding promptly to both positive and negative reviews is paramount. Positive feedback deserves acknowledgment, fostering a sense of appreciation and loyalty among satisfied customers. On the flip side, addressing negative reviews promptly demonstrates a commitment to customer satisfaction and can turn a dissatisfied customer into […]
Seamless experiences and personalized service define the hospitality industry, and the integration of Artificial Intelligence (AI) emerges as a game-changer. Now is the opportune moment for hotels to harness the power of AI, revolutionizing guest interactions and elevating every stage of their journey – from pre-arrival anticipation to post-stay engagement. Pre-Arrival Excitement: AI transforms the […]
Guest satisfaction hinges on seamless experiences at every touchpoint, which today even includes your transportation services. Enter shuttle management solutions like TrackMyShuttle—a groundbreaking solution that transcends traditional shuttle management by offering real-time tracking, on-demand bookings akin to popular ride-sharing apps, and comprehensive fleet management analytics. Let’s delve into how shuttle management solutions are reshaping the […]
Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an unparalleled avenue for hotel staff to augment […]
Every element of a hotel’s operation contributes to its success or downfall. While comfortable rooms, local or in-property dining options, and great locations play an undeniable role, there’s a silent yet powerful force at the heart of guest experiences: the hotel staff. When staff members are unhappy or overworked, it sends shockwaves throughout the establishment, […]
In the hospitality industry, a brand’s preferred vendors hold significance for both the vendors and the hoteliers. Especially within renowned brands like Marriott, Hilton, and IHG. Preferred vendor status is a coveted label that suppliers strive to achieve. It signifies they are a trusted and endorsed partner with these hotel chains. But how should hoteliers […]
Innovation is key to staying ahead. At HotelTechConsultant.com, we’re proud to collaborate with an array of remarkable partners who bring cutting-edge solutions to the table. Let’s shine a spotlight on these partners, each of whom is making a significant impact in the world of hotel technology. Partner Spotlight 1: Hifive – Boost Staff Earnings with […]
Stay ahead of the curve with the latest hotel technology trends and innovations at hoteltechconsultant.com In today’s fast-paced world, the hospitality industry is constantly evolving to meet the changing needs and expectations of guests. As we move through the second half of 2023 and into 2024, hotels are faced with the challenge of embracing technology […]
