Kiotel offers two front desk kiosk options: guided self-service or live virtual assistance through built-in video communication.
Self-guided kiosk:
- Guest starts check-in
- Kiotel screen guides the guest through check-in steps.
- Live assistance and escalation path built in to assist guests as needed
- The guest receives room access
Live video-assisted kiosk:
Through the kiosk's built-in video-communication systems, a virtual representative at a back office will operate exactly as if they were a front desk representative helping guests with any and all requests.
Kiotel's skilled front desk agents have experience with various brands and PMS systems.
Works With Your Existing Hotel Technology
Use your existing PMS, Hotel Door Locks, and Payment Devices - The kiosk can execute all human operations of a front office representative.
Deployable alongside your staff, but also able to cover a front desk shift on its own.
