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Hotel Trends

Top 10 Trends in Hotel Tech (Mar 2024)

Technology continues to revolutionize the guest experience and operational efficiency. We wrote an article on this topic back in August 2023. Here is an updated list of the top 10 trends shaping the future of hotel technology in 2024: As hotels embrace these technological advancements, they unlock new opportunities to elevate guest experiences, streamline operations, […]

Embracing Web-based Mobile Apps: A Paradigm Shift in Hotel Tech

The winds of technology innovation are steering us towards a new direction – web-based applications designed for mobile browsers. As businesses across industries look for ways to innovate, the hotel tech sector is no exception. This shift towards web-based applications is not merely a trend; it’s a strategic move by technology companies to reshape how […]

Operational Efficiency by Consolidating Hotel Data

We have seen so many cases where each hotel within a hotel portfolio operates on different systems. Using Excel spreadsheets to track consolidated data. Making it impossible to be efficient and hindering the growth of a hotel portfolio. The importance of consolidating data into a single source cannot be overstated. It’s a strategic imperative that […]

The AI Advantage for Real-time Guest Satisfaction

Seamless experiences and personalized service define the hospitality industry, and the integration of Artificial Intelligence (AI) emerges as a game-changer. Now is the opportune moment for hotels to harness the power of AI, revolutionizing guest interactions and elevating every stage of their journey – from pre-arrival anticipation to post-stay engagement. Pre-Arrival Excitement: AI transforms the […]

Enhancing Hotel Security: ID Scanning in Guest Check-In

Ensuring the safety and security of guests and staff is a top priority for hoteliers. With the rise of technological advancements, hotels are increasingly turning to innovative solutions to enhance their security measures. One such tool gaining prominence is ID scanning, a method that not only expedites the check-in process but also adds an extra […]

Navigating ADA Compliance: A Must for Hotels

Ensuring your hotel’s online presence is accessible to all is not just a legal requirement but a commitment to inclusivity. ADA compliance for hotel websites isn’t just about avoiding penalties; it’s about welcoming every guest. From alt text on images to clear navigation, a compliant website guarantees an inclusive experience. Prioritize text contrasts, keyboard navigation, […]

Ensuring Safety in Hospitality: Panic Buttons for Hotel Staff

The safety and well-being of staff should always be the employer’s top priority. Recognizing the unique challenges faced by employees in the hotel industry, an increasing number of regions and hotel brands are acknowledging the importance of implementing staff panic buttons. This blog explores why panic buttons are crucial and highlights areas and some of […]

The Advantages of Franchising with Small Independent Brands

The choice between global chains and smaller independent brands has become increasingly significant. This blog delves into the compelling advantages of choosing to franchise with smaller brands, shedding light on the flexibility, cost-effectiveness, personalized support, local appeal, and agility in decision-making at these brands. 1. Flexibility Beyond Conformity: Smaller brands epitomize flexibility in operations, allowing […]

The Power of Digital Tipping in Hotels

Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an unparalleled avenue for hotel staff to augment […]

A Glimpse into the Current State of Hotels

The hotel industry is shaped by a diverse set of factors ranging from technological advancements to global events. What are some factors that are driving the current state of hotels? The Impact of Global Events The ongoing global pandemic has prompted a paradigm shift in how hotels operate, placing a heightened emphasis on safety protocols, […]