To stake a claim in the highly competitive lodging market, hotels must go beyond mere accommodation to carve a niche for themselves. Creating a unique identity is crucial not only from a service standpoint but also concerning the overall guest experience. This blog delves into the paramount significance of developing a well-defined identity that resonates […]

Do your hotel’s amenities align with the needs of the bleisure travel movement? If you are not familiar with the buzzword in the travel industry – “bleisure travel”. It is a term to describe the combination of a “business” and a “leisure” trip. It represents one of the largest growing trends and is reshaping the […]

Sometimes the details can be too much. Sometimes we just want quick pieces of information. There are so many types of technologies that can be used to help manage a hotel. We have created a very quick (but also not comprehensive) list/guide on hotel technologies. No fluff. Just the list. Must have (best to have […]

The hospitality industry, particularly hotels, is faced with the challenge of adapting to the current up-and-down economic outlook. In a report from STR, we see that occupancy is steady year over year. However, the impact of today’s market and inflation may make some fearful of making investments. Especially with inflation-adjusted average daily rate (ADR) at […]

In the ever-evolving hospitality industry, success hinges greatly on meeting and exceeding guest expectations. As hotel occupancy rates continue to fluctuate, understanding and adapting to the changing needs and demands of guests has become paramount. In this article, we will explore ways to combat the rising hotel guest expectations and discuss strategies to thrive in […]