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Hotel Trends

The Power of Digital Tipping in Hotels

Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an unparalleled avenue for hotel staff to augment […]

A Glimpse into the Current State of Hotels

The hotel industry is shaped by a diverse set of factors ranging from technological advancements to global events. What are some factors that are driving the current state of hotels? The Impact of Global Events The ongoing global pandemic has prompted a paradigm shift in how hotels operate, placing a heightened emphasis on safety protocols, […]

Is it Time for an Internal Evaluation of your Hotel Operations?

When was the last time you reviewed your internal operational workflows for flaws and weaknesses? Continuous improvement is essential for staying competitive and meeting ever-evolving market expectations. One of the most effective tools for driving this improvement is a self-driven internal evaluation—a systematic review of your hotel operations to identify strengths, areas for improvement, and […]

Unhappy Overworked Staff and Its Impact on Hotel Revenue and Guest Satisfaction

Every element of a hotel’s operation contributes to its success or downfall. While comfortable rooms, local or in-property dining options, and great locations play an undeniable role, there’s a silent yet powerful force at the heart of guest experiences: the hotel staff. When staff members are unhappy or overworked, it sends shockwaves throughout the establishment, […]

A Guide for Hoteliers to Prepare for 2024

Maximizing the Last Few Weeks of 2023: As the end of the year approaches, hoteliers around the world are gearing up for a fresh start in 2024. With only a few weeks left in 2023, now is the perfect time to prepare for the year ahead and ensure that your hotel is set up for […]

Preferred Vendor Status in the Hospitality Industry: Debunking Myths and Making Informed Choices

In the hospitality industry, a brand’s preferred vendors hold significance for both the vendors and the hoteliers. Especially within renowned brands like Marriott, Hilton, and IHG. Preferred vendor status is a coveted label that suppliers strive to achieve. It signifies they are a trusted and endorsed partner with these hotel chains. But how should hoteliers […]

Crafting an Identity: Establishing your Hotel Experience

To stake a claim in the highly competitive lodging market, hotels must go beyond mere accommodation to carve a niche for themselves. Creating a unique identity is crucial not only from a service standpoint but also concerning the overall guest experience. This blog delves into the paramount significance of developing a well-defined identity that resonates […]

Blending Business with Pleasure: How Hotels Can Cater to Bleisure Travelers

Do your hotel’s amenities align with the needs of the bleisure travel movement? If you are not familiar with the buzzword in the travel industry – “bleisure travel”. It is a term to describe the combination of a “business” and a “leisure” trip. It represents one of the largest growing trends and is reshaping the […]

A Very Quick Hotel Technology Guide

Sometimes the details can be too much. Sometimes we just want quick pieces of information. There are so many types of technologies that can be used to help manage a hotel. We have created a very quick (but also not comprehensive) list/guide on hotel technologies. No fluff. Just the list. Must have (best to have […]

Strategic Investments in the Hospitality Industry Amid Economic Uncertainty

The hospitality industry, particularly hotels, is faced with the challenge of adapting to the current up-and-down economic outlook. In a report from STR, we see that occupancy is steady year over year. However, the impact of today’s market and inflation may make some fearful of making investments. Especially with inflation-adjusted average daily rate (ADR) at […]