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The Power of Digital Tipping in Hotels

The Power of Digital Tipping in Hotels Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an […]

A Glimpse into the Current State of Hotels

A Glimpse into the Current State of Hotels The hotel industry is shaped by a diverse set of factors ranging from technological advancements to global events. What are some factors that are driving the current state of hotels? The Impact of Global Events The ongoing global pandemic has prompted a paradigm shift in how hotels […]

Is it Time for an Internal Evaluation of your Hotel Operations?

Is it Time for an Internal Evaluation of your Hotel Operations? When was the last time you reviewed your internal operational workflows for flaws and weaknesses? Continuous improvement is essential for staying competitive and meeting ever-evolving market expectations. One of the most effective tools for driving this improvement is a self-driven internal evaluation—a systematic review […]

Unhappy Overworked Staff and Its Impact on Hotel Revenue and Guest Satisfaction

Unhappy Overworked Staff and Its Impact on Hotel Revenue and Guest Satisfaction Every element of a hotel’s operation contributes to its success or downfall. While comfortable rooms, local or in-property dining options, and great locations play an undeniable role, there’s a silent yet powerful force at the heart of guest experiences: the hotel staff. When […]

A Guide for Hoteliers to Prepare for 2024

A Guide for Hoteliers to Prepare for 2024 Maximizing the Last Few Weeks of 2023: As the end of the year approaches, hoteliers around the world are gearing up for a fresh start in 2024. With only a few weeks left in 2023, now is the perfect time to prepare for the year ahead and […]

Preferred Vendor Status in the Hospitality Industry: Debunking Myths and Making Informed Choices

Preferred Vendor Status in the Hospitality Industry: Debunking Myths and Making Informed Choices In the hospitality industry, a brand’s preferred vendors hold significance for both the vendors and the hoteliers. Especially within renowned brands like Marriott, Hilton, and IHG. Preferred vendor status is a coveted label that suppliers strive to achieve. It signifies they are […]

Crafting an Identity: Establishing your Hotel Experience

Crafting an Identity: Establishing your Hotel Experience To stake a claim in the highly competitive lodging market, hotels must go beyond mere accommodation to carve a niche for themselves. Creating a unique identity is crucial not only from a service standpoint but also concerning the overall guest experience. This blog delves into the paramount significance […]

Blending Business with Pleasure: How Hotels Can Cater to Bleisure Travelers

Blending Business with Pleasure: How Hotels Can Cater to Bleisure Travelers Do your hotel’s amenities align with the needs of the bleisure travel movement? If you are not familiar with the buzzword in the travel industry – “bleisure travel”. It is a term to describe the combination of a “business” and a “leisure” trip. It […]

A Very Quick Hotel Technology Guide

A Very Quick Hotel Technology Guide Sometimes the details can be too much. Sometimes we just want quick pieces of information. There are so many types of technologies that can be used to help manage a hotel. We have created a very quick (but also not comprehensive) list/guide on hotel technologies. No fluff. Just the […]

Strategic Investments in the Hospitality Industry Amid Economic Uncertainty

Strategic Investments in the Hospitality Industry Amid Economic Uncertainty The hospitality industry, particularly hotels, is faced with the challenge of adapting to the current up-and-down economic outlook. In a report from STR, we see that occupancy is steady year over year. However, the impact of today’s market and inflation may make some fearful of making […]