Hotel Technology Solutions. Simplified.
Seamless experiences and personalized service define the hospitality industry, and the integration of Artificial Intelligence (AI) emerges as a game-changer. Now is the opportune moment for hotels to harness the power of AI, revolutionizing guest interactions and elevating every stage of their journey – from pre-arrival anticipation to post-stay engagement. Pre-Arrival Excitement: AI transforms the […]
Ensuring the safety and security of guests and staff is a top priority for hoteliers. With the rise of technological advancements, hotels are increasingly turning to innovative solutions to enhance their security measures. One such tool gaining prominence is ID scanning, a method that not only expedites the check-in process but also adds an extra […]
Ensuring your hotel’s online presence is accessible to all is not just a legal requirement but a commitment to inclusivity. ADA compliance for hotel websites isn’t just about avoiding penalties; it’s about welcoming every guest. From alt text on images to clear navigation, a compliant website guarantees an inclusive experience. Prioritize text contrasts, keyboard navigation, […]
The safety and well-being of staff should always be the employer’s top priority. Recognizing the unique challenges faced by employees in the hotel industry, an increasing number of regions and hotel brands are acknowledging the importance of implementing staff panic buttons. This blog explores why panic buttons are crucial and highlights areas and some of […]
The choice between global chains and smaller independent brands has become increasingly significant. This blog delves into the compelling advantages of choosing to franchise with smaller brands, shedding light on the flexibility, cost-effectiveness, personalized support, local appeal, and agility in decision-making at these brands. 1. Flexibility Beyond Conformity: Smaller brands epitomize flexibility in operations, allowing […]
Digital tipping is reshaping the dynamics of service in hospitality. Beyond its straightforward financial implications, digital tipping is a catalyst for increased wages, enhanced staff retention, and streamlined hiring processes. Elevating Wages with Seamless Digital Tipping In a world rapidly shifting towards cashless transactions, digital tipping offers an unparalleled avenue for hotel staff to augment […]
The hotel industry is shaped by a diverse set of factors ranging from technological advancements to global events. What are some factors that are driving the current state of hotels? The Impact of Global Events The ongoing global pandemic has prompted a paradigm shift in how hotels operate, placing a heightened emphasis on safety protocols, […]
When was the last time you reviewed your internal operational workflows for flaws and weaknesses? Continuous improvement is essential for staying competitive and meeting ever-evolving market expectations. One of the most effective tools for driving this improvement is a self-driven internal evaluation—a systematic review of your hotel operations to identify strengths, areas for improvement, and […]
Every element of a hotel’s operation contributes to its success or downfall. While comfortable rooms, local or in-property dining options, and great locations play an undeniable role, there’s a silent yet powerful force at the heart of guest experiences: the hotel staff. When staff members are unhappy or overworked, it sends shockwaves throughout the establishment, […]
Maximizing the Last Few Weeks of 2023: As the end of the year approaches, hoteliers around the world are gearing up for a fresh start in 2024. With only a few weeks left in 2023, now is the perfect time to prepare for the year ahead and ensure that your hotel is set up for […]
