The Guest Engagement Solution Your Guest Will Actually Use

SuitePad is a high-end, hotel-grade in-room tablet solution that consolidates guest services into one elegant device. It serves as a digital guest directory, booking platform, TV remote, multimedia center, and interactive messaging hub—all with no camera and no external ports for enhanced privacy and security.

Unique “Performance-based” Pricing Model

SuitePad is the only provider with performance-based pricing, meaning you only pay when you benefit from services like skipped room cleaning or breakfast upsells made through the tablet.

No upfront hardware costs.

If guests don’t use it, you don't pay for it.

Core Features & Functions

• Digital Guest Directory

• • Replaces paper materials with rich, easy-to-navigate content like hotel info, city guides, maps, weather, and more.

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• Booking Tool

• • Let guests order room service, schedule spa visits, reserve tables, and purchase hotel items directly from the tablet.

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• TV Control

• • Operates TVs via an infrared transmitter, eliminating clutter and maintenance of separate hardware.

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• Green Option & Sustainability

• • Offers guests the choice to skip daily housekeeping to reduce daily housekeeping costs and help with sustainability. 

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• AI Voice and Chat Assistant
• SuitePad AI turns your in-room tablet into a private, voice-activated concierge.
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• Push Notifications & Guest Messaging

• • Facilitates timely upsells (dining, experiences, etc.) and two-way communication—chat and quick feedback—improving guest service efficiency.

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• Entertainment & Connectivity

• • Hosts digital newspapers, magazines, games, streaming, radio, smart room controls, loyalty features, and third-party apps in multiple languages.

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• Centralized Cloud CMS & PMS Integration

• • Empowers hotels to manage content, offers, localization, and guest segmentation (e.g., VIP messaging) centrally, with seamless integration to property management systems

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Performance & ROI

• High Guest Engagement:

• Around 80% of guests engage with the tablet for 15+ minutes per stay. 30x more engagement then QR codes.
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• Revenue Uplift:

• Push messaging and integrated booking tools drive an average 20% increase in guest spending 
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• Cost Savings:

• Streamlined operations, reduced paper, eliminated tv remotes, and reduced housekeeping via the Green Option drive down operational costs.