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Hotel Tech Strategy

Is AI Search Changing Hotel Discovery?

Is AI Search Changing Hotel Discovery? For years, hotels focused heavily on ranking in traditional search engines. But in a blink, guest discovery is shifting. More travelers are now using AI tools like OpenAI ChatGPT, Google Gemini, Perplexity AI, and AI-powered search experiences to research destinations, compare hotels, and plan trips. Instead of searching “best […]

Flat Demand, Rising Costs: The New Hotel Reality in 2026

Flat Demand, Rising Costs: The New Hotel Reality in 2026 The hotel industry is not in a downturn. But it is not in a boom either. What we are seeing in early 2026 is something more nuanced and, in many ways, more challenging: flat demand, rising costs, and increasing pressure on margins. For hotel owners, […]

What Is Hotel Tech? A Guide to Hotel Technology Solutions in 2026

What Is Hotel Tech? A Guide to Hotel Technology Solutions in 2026 If you search the term hotel tech, you will find everything from software vendors to trend reports to conference recaps. But what does hotel tech actually mean? More importantly, how should hotel leaders think about hotel technology solutions in a way that drives […]

The Hotel Tech Starter Pack

The Hotel Tech Starter Pack: What Every Independent Hotel Needs in 2026 Independent hotels have always had one major advantage over large brands: agility. They can move faster. They can optimize their hotel tech stack to their needs. This is how they create experiences that feel intentional rather than standardized. But technology is one area […]

The Hidden Cost of “Good Enough” Hotel Technology Solutions

The Hidden Cost of “Good Enough” Hotel Technology Most hotels do not believe they have a technology problem. Systems run. Staff complete tasks. Guests check in and out. On the surface, everything works. But working is not the same as working well. The real cost of good enough hotel technology shows up quietly. It appears […]